Privacy Policy

Account Information. When you create an account, we collect your name, email address, and password. If you subscribe to a paid plan, we collect billing information through our payment processor.

Usage Data. We automatically collect information about how you interact with the platform, including pages visited, features used, session duration, device type, browser type, IP address, and referring URLs.

Analysis Inputs. When you use Kaldon's research, branding, content, or other AI-powered features, we collect the inputs you provide such as product ideas, keywords, brand preferences, and other data you submit for analysis. This information is necessary to deliver our services.

Platform Operation. We use your information to provide, maintain, and improve the Kaldon platform, including account management, customer support, and feature delivery.

AI Processing. Your analysis inputs are sent to AI providers to generate research results, brand assets, content, and other outputs. See Section 3 for detailed information about AI data handling.

Analytics and Improvement. We use aggregated and anonymized usage data to understand how the platform is used, identify areas for improvement, and develop new features.

Communications. We may use your email address to send transactional messages related to your account, as well as product updates and announcements. You can opt out of non-essential communications at any time.

Kaldon uses multiple third-party AI providers to power its analysis and content generation features. When you submit data for processing, your inputs may be sent to one or more of the following providers:

• • Anthropic (Claude)
• • xAI (Grok)
• • Perplexity
• • OpenAI (GPT)
• • Google (Gemini)
• • Freepik (image generation)

We select which provider to use based on the specific task being performed. You do not need to have a separate account with any of these providers to use Kaldon.

We take the security of your data seriously and implement industry-standard measures to protect it.

Hosting. The Kaldon platform is hosted on Railway, a cloud infrastructure provider with robust security practices.

Content Delivery. We use Cloudflare CDN to deliver content quickly and securely, with DDoS protection and SSL/TLS encryption for all data in transit.

File Storage. User-generated files and assets are stored in Cloudflare R2 object storage.

Encryption. All data is encrypted at rest and in transit. We use TLS 1.2 or higher for all communications between your browser and our servers.

While no method of transmission or storage is 100% secure, we continuously review and update our security practices to protect your information.

In addition to AI providers listed in Section 3, we use the following third-party services to operate the platform:

Stripe. Payment processing. When you subscribe to a paid plan, your payment information is collected and processed directly by Stripe. We do not store your full credit card number on our servers. Stripe's privacy policy governs their handling of your payment data.

Resend. Transactional email delivery. We use Resend to send account-related emails such as verification emails, password resets, and subscription confirmations.

GoHighLevel. Customer relationship management. We may use GoHighLevel to manage customer communications, onboarding sequences, and support workflows.

Each of these services has their own privacy policies, and we encourage you to review them.

Kaldon takes a privacy-first approach to cookies and tracking.

Essential Cookies. We use essential cookies required for the platform to function, such as session cookies to keep you logged in and security cookies to prevent fraud.

Analytics. If configured, we may use privacy-first analytics to understand aggregate usage patterns. We do not use invasive tracking tools, and we do not sell your data to advertisers or data brokers.

No Third-Party Ad Tracking. We do not use third-party advertising trackers, and we do not participate in ad networks that track you across the web.

You have the following rights regarding your personal data:

Access. You can request a copy of the personal data we hold about you at any time.

Deletion. You can request that we delete your account and all associated personal data. Upon receiving a verified deletion request, we will delete your data within 30 days, except where we are required by law to retain it.

Export. You can request an export of your data in a commonly used, machine-readable format.

Correction. You can request that we correct any inaccurate personal data we hold about you.

To exercise any of these rights, contact us at privacy@kaldon.io. We will respond to all verified requests within 30 days.

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy.

Active Accounts. We retain your data for as long as your account is active and you continue to use the platform.

Closed Accounts. After you close your account or request deletion, we will delete your personal data within 30 days, except where retention is required for legal, tax, or regulatory purposes.

Aggregated Data. We may retain anonymized and aggregated data that cannot be used to identify you for analytical and improvement purposes indefinitely.

Kaldon is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@kaldon.io so we can take appropriate action.

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information.

Right to Know. You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, and the business purpose for collecting it.

Right to Delete. You have the right to request deletion of your personal information, subject to certain exceptions.

Right to Non-Discrimination. We will not discriminate against you for exercising any of your CCPA rights.

No Sale of Personal Information. Kaldon does not sell your personal information and has not sold personal information in the preceding 12 months.

To exercise your California privacy rights, contact us at privacy@kaldon.io. We will verify your identity before processing your request.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by updating the effective date at the top of this page and, where appropriate, by sending you an email notification.

We encourage you to review this policy periodically. Your continued use of the platform after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: